Delivery Info
Introduction
Welcome to our Shipping Policy page for our store, jewelryshineco. We aim to provide the best shipping options for our customers.
Order Processing Time
All orders are processed within 2-3 business days.
Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping is available for select orders, and details will be shown during checkout.
Shipping Destinations
Shipping is available to various regions, which can be selected during checkout.
Ensure your shipping address is complete, including postal code, to avoid delivery issues.
Delivery Delays
Deliveries may experience delays due to COVID-19, weather conditions, customs, or shipping to remote areas.
Other factors may also affect delivery times, such as natural disasters or government restrictions.
Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your shipment.
Tracking information will be sent to your specified email address.
Customs, Duties, and Taxes
jewelryshineco is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped.
Tracking numbers are provided in the email for your convenience.
Damages
jewelryshineco is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy
We offer international shipping, subject to regional limitations.
Please review your country's import policies before placing an order.
Returns Policy
Our returns policy can be found on our website for any return-related inquiries.
Please note that shipping costs are non-refundable.
Customer Support
For customer support inquiries, please contact us via email at content@jewelryshop.com.
Our team will respond to your queries as soon as possible.
Lost or Stolen Packages
jewelryshineco is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
Upon inquiry, we will confirm delivery to the provided address and shipping method.
Address Changes
We cannot alter shipping addresses once the order has been processed.
Please ensure that the shipping address is correct at the time of purchase.
PO Box Addresses
We currently do not ship to P.O. Boxes or APO/FPO addresses.
Please provide a physical address for delivery purposes.
Business Day Definition
Business days are Monday through Friday, excluding holidays.
Orders placed on weekends or holidays will be processed on the following business day.
Questions and Feedback
For any questions or feedback, please contact us at content@jewelryshop.com.
We value your input and look forward to assisting you.
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